Resources

The latest insights, news and updates from MavenAGI.

Featured News

Featured
Nov 3, 2025

Maven AGI Appoints Mike Donohue as Chief Revenue Officer

Former PayPal, Square, and Gupshup executive to lead global go-to-market strategy as AI agent platform scales

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Featured
Sep 10, 2025

The Real Impact of Wait Times: Why Speed Defines the Modern Customer Experience

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Featured
Sep 9, 2025

The Cost of Fragmented AI in Enterprise CX

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Featured
Aug 22, 2025

How to Evaluate AI Voice Vendors

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Product News

All Product News
Joyce Phan
Sep 30, 2025

Rethink Support in HubSpot: Instant Answers and Smarter Escalations with Maven AGI

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Joyce Phan
Aug 28, 2025

Maven Adds Microsoft Teams and SharePoint Integrations

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Sami Shalabi
Aug 28, 2025

How Maven and OpenAI Are Bringing Human-Like Voice AI to Enterprise CX

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Sami Shalabi
Aug 14, 2025

Introducing Maven Voice: AI for Live Calls You Can’t Script

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Company News

All Company News
Company news
Jan 21, 2026

What Klarna's AI Reversal Teaches Us About the Future of Customer Experience

By Jonathan Corbin, CEO & Co-Founder of Maven AGI

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Company news
Nov 3, 2025

Maven AGI Appoints Mike Donohue as Chief Revenue Officer

Former PayPal, Square, and Gupshup executive to lead global go-to-market strategy as AI agent platform scales

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Company news
Oct 27, 2025

Maven AGI launches automated customer support agents powered by OpenAI

Maven AGI is a new software company for the AI era. They recently launched an AI customer service agent, built on the flexibility of GPT-4, which a number of companies like Tripadvisor, Clickup and Rho are already using to save time and better serve their customers.

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Company news
Jul 16, 2025

Maven AGI is now available in the new AWS Marketplace AI Agents and Tools category

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Thought Leadership

All Thought Leadership
Tammy Lee
Jan 19, 2026

Agentic AI Glossary: 100 Essential AI Agent Terms for Enterprise Buyers

This glossary is designed to equip buyers, operators, and decision-makers with the core terminology required to confidently evaluate agentic AI platforms and partners, with an emphasis on enterprise readiness, customer experience automation, and production-grade deployment.

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Sami Shalabi
Jan 19, 2026

Enterprise AI Agent Primer: Customer Support Tools, Terms & Technologies

A practical reference for enterprise CX leaders evaluating AI-driven support across voice, chat, email, and SMS

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Eugene Mann
Jan 16, 2026

Forward Deployed Engineers: The Missing Link Between AI Performance and Enterprise Impact

Why enterprise AI stalls in production and how FDEs close the last mile so AI Agents resolve real customer issues.

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Maven AGI
Oct 27, 2025

Five AI Support Myths, Debunked

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