AI Customer Service at Enterprise Scale

Optimize service operations with a single Maven agent that completes multi-step tasks, triggers next actions, and moves customer workflows forward with speed and accuracy.

Book a demo

Why Customer Service Leaders Trust Maven AGI

Service leaders rely on Maven AGI to streamline complex operations with a single agent that applies the same knowledge and logic across channels, completing tasks, gathering required information, and progressing customers through service workflows with precision.

Roo reduced ticket volume by

50%

with 80% of inquiries answered autonomously, allowing service teams to focus on exceptions while customers received faster, clearer resolutions.

Enumerate achieved a

91%

resolution rate, supported by round-the-clock access to accurate answers and a consistent service experience across every touchpoint.

Rho maintained

95%

CSAT while increasing supported contacts by 12%, with the Maven agent providing consistent, policy-aware guidance during moments that previously slowed service teams down.

Conversational AI Agents

Proven AI Success for Customer Service Leaders

Maven AGI accelerates service interactions by using one agent with unified knowledge across channels. It assists customers through routine and mid-complexity tasks, explains plan and billing details with accuracy, checks eligibility using connected data, gathers the information needed to complete requests, and triggers next-step actions — all while escalating complex cases with clear context for human review.

Key Benefits for Customer Service Teams

Faster, Predictable Service Outcomes

The Maven agent executes workflow steps across CRM and service tools, reducing delays and increasing accuracy.

Operations That Scale Smoothly

Orchestration across systems and channels reduces operational complexity as service volumes grow.

Proactive, Always-On Service

Intelligent recommendations surface next-best actions and key details, helping teams stay ahead of customer needs.

Hybrid Human + AI Workflows

Human agents receive AI-generated summaries, drafts, and context that speed up resolution and minimize manual work.

Lower Cost-to-Serve With Higher Quality

Repetitive tasks and multi-step actions are automated, giving teams more time to focus on strategic or exception workflows.

Enterprise-Grade Security & Governance

SOC 2 Type II, ISO 27001, HIPAA, PCI-DSS Level 1, encryption, RBAC, redaction, and audit logs support safe, compliant service delivery.

Explore more

Don’t be Shy.

Make the first move.
Request a free
personalized demo.