Enterprise AI Voice Agents for Customer Support Automation

Maven Voice is an enterprise-grade AI voice agent that resolves customer support calls in real time, in any language, across any channel. It integrates directly into your contact center stack, handles interruptions, executes workflows, and hands off to human agents with full context when needed.

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Trusted by leading companies

Maven Voice transforms support from daytime-only coverage to 24/7, boosting tickets handled from 300 to 800 per day with improved satisfaction.

An AI voice agent processes a live customer call, understanding a flight reschedule request and responding with personalized booking details.

Diagram showing SIP, PSTN, and WebRTC inputs connecting to a central AI voice engine integrated with CRM and CX tools.

Maven AI voice call auto-escalates a duplicate charge case to a human agent when downtime credit approval is required.

Why CX Leaders Choose Maven Voice

Enterprise AI Agent Use Cases

Retail

Fintech

Travel

Operations

Man looking confused while unboxing a neon green bikini from a cardboard box, illustrating a wrong online order.

Retail

Wrong item?

Maven Voice verifies the order and ships a replacement without escalation.

A hand reaches toward a smartphone on a wooden surface displaying a Fraud Prevention screen.

Fintech

Fraud alert?

Maven Voice locks the card, issues a replacement, and restores customer confidence.

An older woman and a younger woman react with concern while looking at a smartphone together indoors.

Travel

Flight canceled?

Maven rebooks the itinerary, updates reservations, and saves the trip.

Maven Voice ad showing a woman carrying a package and holding a phone at home — any language, anytime, anywhere.

Operations

Renewal pending?

Maven Voice presents terms, collects approvals, and closes revenue programmatically.

How Maven Voice Works

Maven Voice combines real-time conversation intelligence with deep system integrations so every call leads to action and builds customer trust.

Maven AI voice call interface seamlessly switching between English and Spanish while rescheduling an appointment in real time.

Multilingual AI Voice Agent with Real-Time Speech Understanding

Maven Voice listens, interprets intent, and adjusts in real time using best in class engines like OpenAI, Phonic, and Cartesia.

Handles interruptions
Maintains natural pacing
Delivers lifelike speech across accents and languages

Agentic AI That Takes Action, Not Just Answers

A proprietary orchestration engine uses your data, rules, and system context to determine the right action at every turn.

Understands policy and previous interactions
Executes workflows like refunds and account updates
Chooses the next step based on real time context

AI voice agent processes SIP, PSTN, and WebRTC calls then passes a transcript, recording, sentiment, and summary to Agent Handoff.

Plug Into Your Existing Telephony and CCaaS Stack

Maven Voice works with the routing, numbers, and platforms you already use.

Connects to Twilio, RingCentral, Cisco, Genesys, Zendesk Talk and more
Supports SIP, PSTN, and WebRTC
Maintains seamless agent handoff with full context

Enterprise-Grade Security and Compliance

Maven Voice protects sensitive information in motion and at rest, using built-in audio and text redaction plus full alignment with enterprise certifications.

Redacts sensitive data such as payment details and PII
Meets SOC 2 Type II, ISO 27001, HIPAA, PCI-DSS, and GDPR
Maintains unified auditability across every automated action

Seamless Integration
with Maven

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Maven handles complex, sensitive support questions with the warmth and clarity our customers rely on. As we look to the future, integrating voice AI is the next natural step… We’re thrilled to work with Maven to make this a reality!

Jeff Ho

VP of Operations

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Maven AGI is an exciting example of how our Realtime API can support powerful speech-to-speech use cases. We’re eager to support the team as they transform customer experiences and deliver personalized resolutions at scale.

Marc Manara

Head of Startups

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Maven AGI is the first to bring voice-to-voice technology into full production for enterprise use. They’ve pioneered fast, natural voice automation that performs reliably in real-world environments like restaurants, airports, and moving vehicles.

Moin Nadeem and Nikhil Murthy shown in a illustrated portrait style, side by side.

Moin Nadeem & Nikhil Murthy

Co-Founders

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We’re thrilled to partner with Maven AGI to integrate Cartesia’s voice AI platform into their ecosystem. Together, we’re setting the stage for truly impactful customer interactions at scale.