AI Customer Experience at Enterprise Scale

Deliver connected, personalized experiences with a single Maven agent that takes action across your systems and maintains consistency across channels.

Why Customer Experience Leaders Trust Maven AGI

CX leaders turn to Maven for a single agent that uses the same knowledge and reasoning across every channel, orchestrating actions in connected systems to deliver a predictable, cohesive customer experience.

Mastermind reported
93%
of live-chat questions were answered autonomously, allowing the team to respond faster and support more people during peak activity without compromising the quality of the interaction.
Rho maintained
95%
CSAT even as monthly customer interactions increased, supported by consistent, policy-aligned guidance from the Maven agent.
Exclaimer reduced incoming tickets by
18%
giving customers quicker answers and returning more than 10 hours each week to the CX team for higher-value improvements.
Conversational AI Agents

Proven AI Success for CX Leaders

Maven delivers seamless customer experiences through a single agent that uses the same knowledge and reasoning across channels and takes actions in CRM, billing, knowledge, and product systems.

Takes action across connected systems
Looks up customer and product data and applies policy logic to determine accurate next steps

Key Benefits for CX Teams

Orchestrated End-to-End Journeys

Advances customers through onboarding, activation, and engagement by triggering integrated actions in your existing systems.

Consistent, Brand-Aligned Interactions

One agent maintains tone, accuracy, and policy alignment across all channels.

Personalization at Scale

Uses unified enterprise data and policy logic to tailor guidance, actions, and next steps.

Reduced Fragmentation Across Systems

Coordinates data and actions across CRM, content, billing, and product systems.

CX Teams Focus on High-Impact Improvements

The Maven agent handles repetitive steps, information collection, and follow-up actions.

Enterprise-Grade Security & Governance

SOC 2 Type II, ISO 27001, HIPAA, PCI-DSS Level 1, encryption, PII redaction, RBAC, audit logs.

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