AI Onboarding
that closes the gap between signup and proven value

Walk admins through configuration and integrations step by step, then give every user guidance shaped by their role instead of a generic tour.

Chat
Email
Web / in-app
The customer lifecycle · nine agents
Each stage is its own page

Why activation and success leaders run Maven AGI on onboarding

Activation stalls in the gap between signup and a working setup. Maven walks admins through configuration and integrations step by step, then delivers role-aware guidance so each user reaches value on the features that actually apply to them.

 
One agent runs
3
skills, working as a single experience for the user.
Agent catalog
 
Configured across
10
reviewed customer environments in the Maven agent catalog.
Agent catalog
 
Available on
3
of five channels, with the same knowledge and rules on each.
Agent catalog
What goes wrong today

Signup is not activation, and the gap between them is where accounts go quiet.

 
Stalled

Setup stalls, activation stalls with it, and support fills up with "how do I configure this" tickets.

 
Generic

A generic tour ignores what the user actually does, so they stall and time to value slips.

 
Buried

The training that would unblock them exists. They can't find it.

Multiple Skills, working as one agent

What the Onboarding & Adoption Agent handles

Each skill has its own knowledge, actions, and channels. The customer never sees any of that. They see one agent that knows their account and can act on it.

 

Guided setup & configuration

Walks users and admins through configuration, integrations, and best-practice setup, one step at a time.

Solves

Weak setup stalls activation and floods support with ‘how do I set this up’ questions.

Channels
VoiceChatSMS / WhatsAppEmailWeb / in-app
 

Role-aware product adoption

Gives each user guidance for their role and their product, so they reach value on the features that actually apply to them.

Solves

Generic onboarding ignores role, so users stall and time-to-value slips.

Channels
VoiceChatSMS / WhatsAppEmailWeb / in-app
 

Training, learning & certification

Surfaces the right course, learning track, or certification for what the user is trying to do.

Solves

Users can't find the learning they need, slowing competency and adoption.

Channels
VoiceChatSMS / WhatsAppEmailWeb / in-app
Channel coverage

Where each skill works

Skill
Voice
Chat
SMS / WhatsApp
Email
Web / in-app
Guided setup & configuration
Role-aware product adoption
Training, learning & certification
Key benefits

What changes when the Onboarding & Adoption Agent is live

Setup walked through, not documented

Admins get step-by-step configuration and integration guidance in the product.

Guidance shaped by role

Each user sees the features and paths that apply to their job, not a generic tour.

Learning surfaced at the right time

The right course, track, or certification appears when the user needs it.

Fewer onboarding tickets

Routine setup questions resolve in place instead of becoming implementation work.

Faster time to first value

Configuration finishes sooner, so the account starts paying you back sooner.

Enterprise-grade security & governance

15 certifications and assessments, including SOC 2 Type II, ISO 27001, HIPAA, PCI-DSS 4.0 Level 1 and ISO 42001, plus encryption, RBAC, redaction, and audit logs.

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