AI Expansion
that hears the signal your team missed

Detect eligible interest inside the account, explain the right plan, seat, or add-on, and present only offers you approved, at the moment they make sense.

Voice
Chat
SMS / WhatsApp
Email
Web / in-app
The customer lifecycle · nine agents
Each stage is its own page

Why expansion leaders run Maven AGI inside the account

Expansion signals appear inside everyday conversations and go unnoticed. Maven detects eligible interest, verifies account context before it acts, and presents only offers you have approved for that customer.

 
One agent runs
3
skills, working as a single experience for the customer.
Agent catalog
 
Configured across
8
reviewed customer environments in the Maven agent catalog.
Agent catalog
 
Available on
5
of five channels, with the same knowledge and rules on each.
Agent catalog
What goes wrong today

The expansion signal was in the conversation. Nobody was listening.

 
Missed

Expansion signals show up in ordinary conversations and nobody captures them.

 
Confusing

Nobody can tell what upgrading actually buys them, so they don't.

 
Untimed

The relevant offer never gets made, so attach rate and loyalty stay flat.

multiple Skills, working as one agent

What the Upsell & Cross-Sell Agent handles

Each skill has its own knowledge, actions, and channels. The customer never sees any of that. They see one agent that knows their account and can act on it.

 

In-account expansion detection

Detects eligible interest in adjacent products and modules and verifies account context before acting.

Solves

Expansion opportunities appear in everyday conversations and are never captured.

Channels
VoiceChatSMS / WhatsAppEmailWeb / in-app
 

Plan, seat & add-on guidance

Explains plans, seats, upgrades, and add-ons, and points customers at the tier that fits what they're actually doing.

Solves

Confusion about plans and seats blocks upgrades and leaves value on the table.

Channels
VoiceChatSMS / WhatsAppEmailWeb / in-app
 

Proactive offer presentation

Presents approved offers, enrollments, and rewards proactively at the right moment in the journey.

Solves

Relevant offers are never surfaced, so attach and loyalty stay flat.

Channels
VoiceChatSMS / WhatsAppEmailWeb / in-app
Channel coverage

Where each skill works

Skill
Voice
Chat
SMS / WhatsApp
Email
Web / in-app
In-account expansion detection
Plan, seat & add-on guidance
Proactive offer presentation
Key benefits

What changes when the Upsell & Cross-Sell Agent is live

Signals detected in real conversations

Eligible interest in adjacent products is spotted where it actually surfaces.

Account context verified first

Plan, role, and region are checked before anything is offered.

Clear guidance on tiers and seats

Customers understand what upgrading actually gets them.

Only approved offers, only when eligible

Nothing is presented that you have not cleared for that account.

Expansion without a sales touch

Straightforward upgrades complete in the conversation.

Enterprise-grade security & governance

15 certifications and assessments, including SOC 2 Type II, ISO 27001, HIPAA, PCI-DSS 4.0 Level 1 and ISO 42001, plus encryption, RBAC, redaction, and audit logs.

Contact us

Don’t be Shy.

Make the first move.
Request a free personalized demo.