Voice goes GA: speech-to-speech support

Voice goes GA: real-time, speech-to-speech voice support with sub-300ms latency across 50+ languages.

Warm hand-offs carry full agent context to a human when needed, and Voice integrates directly with existing telephony, contact center, and CRM systems — no forklift migration required.

A global support organization serving customers across dozens of languages used Voice's language coverage to offer phone support in markets where hiring native-language agents around the clock had been the hardest gap to fill.