What it is
Maven runs one agent across every channel your customers and teams use, instead of one bot per channel. Adding a channel means turning on a surface, not building a new agent.
How it works
Write a rule once and it holds on the phone, in chat, and over text. Update knowledge once and every channel has it by the next conversation. Because the agent reads and writes to the same systems of record everywhere, it can act from any channel, and voice runs speech-to-speech so calls stay fast and natural.
Use case
On a sales call, the agent closes the order, then sends the tracking link by SMS and the receipt by email. One conversation, three surfaces, no handoff between tools.
See it on your own conversations.
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