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Integrations
February 9, 2026
ServiceNow integration: tickets, incidents, CMDB
AI copilot and knowledge sync across ServiceNow's SOW, CSM, and ITSM workspaces.
The ServiceNow integration syncs tickets, incidents, and CMDB data with ServiceNow — pairing an AI copilot with knowledge sync across ServiceNow's SOW, CSM, and ITSM workspaces, plus sidebar response suggestions for agents.
It opens the door to IT service management deals, not just customer support, expanding Maven beyond the traditional CX buyer.