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Voice
Now available
Maven Voice is live
Real-time AI voice agents that resolve calls end-to-end — refunds, cancellations, renewals — across your existing CCaaS stack.
What it is
Maven Voice is live: real-time AI voice agents that resolve calls end-to-end — refunds, cancellations, renewals — across your existing CCaaS stack.
How it works
Voice integrates directly with existing telephony and contact-center systems, carrying full agent context into every call so a customer never has to repeat themselves, whether the call starts or ends with a human.
Use case
A subscription business handling high call volumes for cancellations and renewals used Voice to resolve straightforward requests end-to-end on the phone, reserving live agents for calls where a human touch actually changes the outcome.
