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Integrations
Now available
New apps: HubSpot Copilot and Microsoft Teams
Two new apps, plus documents now shown in the context of their parent Knowledge Base.
What it is
Two new apps launched together — HubSpot Copilot for support and sales teams working in HubSpot, and a native Microsoft Teams channel for internal help-desk use cases.
How it works
Both apps plug into Maven's existing reasoning engine; documents are also now shown in the context of their parent Knowledge Base wherever they appear, so agents referencing a doc can see where it came from.
Use case
A mid-market SaaS company running both HubSpot for customer support and Teams for internal IT support turned both on the same week, giving both teams a copilot without adopting a new support platform.