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Analytics & Insights
July 15, 2025
Ask Maven & Insights: natural-language analytics
Ask plain-language questions about your conversation data and get visual answers back.
Ask Maven & Insights lets admins query conversation data in natural language — things like 'what are customers asking about?' — and view the results as dashboards. Plain-language questions turn into visual insights and next-step recommendations in real time.
It turns raw conversation volume into actionable product and CX insight, a key driver of expansion and stickiness beyond pure automation.