Ask Maven rolls out to every Agent Designer user

Ask Maven is a conversational workspace inside Agent Designer where any teammate — not just analysts — can ask plain-language questions about how the agent is performing.

Type a question like "what tripped up customers this week," and Ask Maven queries the underlying conversation data, surfaces the pattern, and suggests what to check or fix next — no query language or dashboard required.

A fast-growing SaaS support team gave every agent designer, not just their ops lead, access to Ask Maven — new teammates could self-serve answers about performance from day one instead of waiting on a weekly report.