Maven AGI joins IBM watsonx Orchestrate Agent Catalog, bringing industry-leading customer experience AI to IBM Customers
5/21/25Maven AGI’s agentic technology is set to join the IBM watsonx Orchestrate Agent Catalog, giving IBM customers a powerful new way to automate customer experiences. By autonomously resolving up to 93% of support inquiries and reducing related costs by as much as 80%, Agent Maven™ will enable enterprises to deliver faster, smarter, and more cost-effective customer experience at scale.
"We’re excited to bring Maven to IBM clients and partners as part of the Agent Connect ecosystem. Maven helps address persistent enterprise challenges like disconnected systems, scattered data, and inefficient handoffs by integrating directly with existing go-to-market tools across sales, customer success, and support. The result is unified workflows and a more consistent, timely, and personalized customer experience—delivered with the white-glove touch today’s customers deserve." — Jonathan Corbin, Founder & CEO, Maven AGI
IBM’s Agent Catalog acts as a central hub within watsonx Orchestrate, making it easy to find innovative agents from IBM and its wide partner ecosystem. These agents, built with any external framework, tear down barriers and unlock faster time to value for both developers and end-users. Through IBM Agent Connect, partners can easily integrate their specialized agents into the watsonx Orchestrate environment. This allows them to showcase agents focused on particular areas and offer pre-built integrations that boost productivity and simplify processes.
“We’re excited for Maven AGI to make their agent available in IBM’s Agent Catalog through Agent Connect, expanding the enterprise use cases available to clients,” says Nick Holda, Vice President AI Technology Partnerships at IBM. By enabling third-party agents to seamlessly collaborate within the watsonx Orchestrate ecosystem, we’re providing clients with ready-to-use agents and integrations that will help enhance their productivity and streamline workflows.”
Statements regarding Maven AGI and IBM’s future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.