Today, I’m excited to share that we’ve raised $50 million in Series B funding, bringing our total funds raised to $78 million. The round was led by Dell Technologies Capital (DTC), with backing from Cisco Investments, SE Ventures (the VC firm backed by Schneider Electric), and returning investors Lux Capital, M13, and E14. Some of our new investors are also becoming customers and partners—a strong signal that Maven AGI is the GenAI Customer Experience platform of choice for the enterprise.
From Support to the Full Customer Journey
We started Maven AGI with the belief that AI could do more than automate tasks. Our initial focus was customer support, where the disconnect between systems, data, and experience is often most acute. But support was always just the beginning for us.
This funding fuels our expansion into the full customer journey by applying AI to unify experiences across touchpoints and teams. It’s a natural extension of where we began, and a critical step toward our broader vision: building Business AGI that powers the enterprise end-to-end.
Built for the Enterprise, From Day One
In conversations with CIOs, CTOs, and CCOs, the message is clear: fragmented systems are holding enterprises back. The shift toward consolidation is accelerating and AI is at the center of that change. Maven meets that moment.
Our platform is built for the realities of the enterprise. From day one, we focused on three things:
Trust. We put traceability, security, and compliance at the heart of our platform. We are SOC 2 Type II, HIPAA, PCI-DSS, ISO 27001, CCPA, and GDPR compliant.
Speed. Our platform has 100+ out-of-the-box integrations that allow our customers to go from purchase to being live in days, not weeks or months.
Depth. Maven provides an outcomes-driven AI Agent that doesn’t just respond to problems but anticipates and solves them proactively.
That’s why customers see Maven as a critical infrastructure platform for the AI-enabled enterprise. Elana Lian at DTC and our investors were excited to join us because our approach connects the customer journey across existing data silos, making it possible to deliver personalized experiences to every user. Our focus on easy integration and fast results showed that we truly understand the customers we’re serving.
“We invest in startups that are disrupting large categories at scale. Maven's platform is uniquely designed to handle the complex workflows and scale of huge corporations, like SE Ventures' LP, Schneider Electric.”
“Maven AGI is tackling one of the fastest-growing markets globally. Their leadership’s hands-on understanding of scaling impactful solutions positions them to transform how businesses engage with customers.”
“Maven AGI is harnessing artificial intelligence to deliver outcome-driven agents that deeply understand customers, resolve complex issues, and take real-time actions on their behalf. We are thrilled to invest in Maven AGI to accelerate the development and adoption of Agentic AI innovations in the market.”
Momentum That Matters
The traction speaks for itself:
0 to 40 enterprise customers in the last year
$0 to $7M in revenue in 2024
Multi-year, seven-figure enterprise deals
100% customer renewal rate
We’ve grown to a team of over 80 people across Boston, New York, and San Francisco. Our customers span industries from public companies like Ibex, Tripadvisor, and Intralinks, to fintech innovators like Rho, Check, and Papaya Pay, to established companies like Clio, and emerging icons such as Paris Hilton’s Parivie Beauty.
What’s Next: Scale with Speed
This next chapter is all about scale. We’re doubling down on product development, expanding our go-to-market reach, and investing in the people and partners shaping the future with us.
In a fast-moving market, speed to distribution is everything. We're focused on getting to market quickly and partnering with investors who have helped scale some of the biggest tech companies in the world.
Thank You
To our customers, our team, and our investors: thank you. Your belief in what we’re building has made this possible. This raise moves us closer to a future where AI isn’t an overlay, but the operating system of the enterprise. That future is taking shape now.
Read the full press release here.