Agent MavenResolves more, escalates less, never sleeps
Agent Maven engages customers everywhere—chat, email, SMS, web, Slack, and voice. It understands intent, takes real action, and resolves up to 93% of issues before a human is ever needed.
What it does
Understands intent — reads between the lines and asks smart follow-ups when customers struggle to explain their issue.
One AI brain across channels — chat, email, SMS, web, Slack, APIs, and voice, fluent in multiple languages.
Takes real action — processes refunds, resets passwords, updates accounts, and more, all within your compliance rules.
Consistent & on-brand — every response aligned with policies, conversation history, and your brand’s voice.
Seamless escalation — hands off the full transcript and context when a human touch is needed.