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General
May 29, 2025
Email: full-ticket resolution over your inbox
Email autopilot with multi-turn conversation sync and handoff to human agents.
Email is a channel surface that lets the agent resolve support tickets over email — with autopilot across multi-turn conversations, synced handoff to human agents, and an optional feedback loop.
Email remains the highest-volume channel for many enterprise support orgs, making it critical for full-funnel deflection claims.