When your company handles sensitive data like Personally Identifiable Information (PII), financial data, and Protected Health Information (PHI), your first duty is to the people behind the data, not to a compliance checklist. Protecting that trust goes beyond legal obligations - it shapes every decision you make.
One of the first decisions I made at Maven AGI was to treat security as a core design principle. That’s what our enterprise clients expect and deserve. We didn’t wait for scale to take security seriously. We invested early, knowing it would be essential to earning and keeping our customers’ trust.
Earlier this year, we completed two additional audits: PCI-DSS 4.0 Level 1 to protect financial data and HIPAA attestation to safeguard PHI. These build on a strong foundation that already includes SOC 2 Type II, ISO 27001, GDPR, and CCPA.
Here’s what this looks like in practice:
Process payments at scale, worry‑free
With PCI‑DSS 4.0 Level 1 certification - the highest standard in Payment Card Industry security - Maven is equipped to support high-volume transaction processing using the same safeguards trusted by leading financial institutions. For example, when a customer’s card is nearing expiration, Maven can seamlessly collect updated payment details in chat and enable instant renewals, helping reduce failed payments and fraud without the need for manual follow-up.
Expand globally with confidence
PCI‑DSS 4.0 Level 1 compliance means Maven is built to securely process multi-currency transactions across global markets, wherever your customers are. For instance, Maven can automatically detect a customer’s region during checkout, apply the appropriate currency and tax rules, and enable secure, localized payments without adding engineering overhead.
Protect patient and customer data
Our formal HIPAA attestation, secured after an intensive third‑party evaluation against the full HIPAA Security Rule, keeps PHI secure and audit‑ready at every step. For example, when Maven schedules a telehealth appointment or retrieves patient history during a live chat, all sensitive information is encrypted, role-restricted, and never used to train external models to ensure privacy by design.
Always-on safeguards
Continuous code and threat monitoring runs around the clock. Quarterly red‑team drills, monthly board reviews, annual ISO 27001 surveillance audits, and periodic internal audits add extra layers of assurance. Together with our SOC 2 Type II report, they provide ongoing proof that controls remain effective and your data stays protected.
Compliance for Regulated Complex Industries
If you are in the healthcare, financial, or other complex highly regulated industries, here is what you can expect:
Always audit‑ready: Continuous monitoring means no last‑minute scrambles.
Faster onboarding: Clear, up-to-date documentation speeds up partner and stakeholder approvals.
Reduced risk: Strong controls help protect you from breaches, fines, and reputation damage.
Looking Ahead
Your trust drives our roadmap. We’re actively pursuing new certifications to stay ahead of evolving standards and your needs and requirements.
Explore more in our Trust Center, or reach out at [email protected]. I am always happy to talk about trust and security.
