Support teams lose valuable time searching SharePoint folders or toggling between systems inside Teams, slowing resolution times and driving up costs. With Maven inside Microsoft 365, your employees get instant answers and actions in the tools they already use. Maven’s unified experience — which consolidates knowledge, context, and actions to resolve up to 93% of inquiries autonomously and reduce support costs by as much as 80% — now extends into Teams and SharePoint.
Your AI Assistant, Now in Microsoft Teams
Maven is now a built-in teammate inside Microsoft Teams. Employees can ask questions, surface knowledge, or trigger actions without leaving the channel. Whether it’s pulling context from SharePoint or resolving a request in real time, Maven keeps the workflow moving.
Conversational AI in-line: @mention Maven in any channel. Answers appear as clean, structured cards, making information easy to scan and act on without breaking the flow of conversation.
Thread-aware assistance: Replies land in the right thread, keeping channels clear and focused.
Admin controls at scale: Roll out through Agent Designer with enterprise-level controls over channels, permissions, and deployment.
Instant actions, no switching: From logging tickets to pulling order data, Maven executes tasks directly in Teams so employees resolve issues where they start.
Unlock Knowledge Trapped in SharePoint
SharePoint houses the policies, processes, and documentation enterprises depend on, but content is often buried in folders or hidden behind permissions. Employees spend valuable time digging for the right version of a file instead of resolving the issue at hand. Maven connects directly to SharePoint to make that information discoverable, actionable, and secure.
Ingests with permissions: Maven indexes Word docs, Excel sheets, and SharePoint Pages (.asbx) while respecting role- and folder-level access. No risky workarounds or duplication.
Accurate answers everywhere: Whether in Teams, your intranet, or a support portal, Maven pulls the right content instantly, reducing wasted searches.
Department-aware context: Content can be tagged so users only see answers relevant to them (e.g., Buyers, Suppliers, Internal).
Enterprise-grade security: Built-in authentication, access controls, and compliance guardrails protect sensitive data.
With Maven, SharePoint becomes more than a storage system; it’s a live source of answers your teams can act on.
Built for Microsoft Enterprises
For the 3.7 million companies worldwide using Microsoft 365, there’s no need for duplicate knowledge bases or extra systems. Maven extends the value of your Microsoft investment by unifying the data you already have and enabling actions directly inside Teams and SharePoint.
Whether it’s an employee asking about a travel policy in Teams or a support rep pulling a compliance document from SharePoint, Maven delivers the right resolution without extra steps.
Ready to Bring AI to Your Microsoft Stack?
Maven makes the tools your team already uses faster and smarter, reducing wasted effort, eliminating silos, and speeding up resolutions. With Teams and SharePoint support, your Microsoft ecosystem becomes an intelligent support layer that keeps employees productive and customers satisfied.
Book a demo to see how Maven transforms Microsoft 365 into a system of instant answers and seamless actions.