Case Studies
All Case Studies9/8/25
Why Thumbtack Chose Maven AGI: A Q&A on Investing in Agent-Based CX
Why Thumbtack Chose Maven AGI:
A Q&A on Investing in Agent-Based CX
9/10/25
AI-Powered Support Glow Up: How K1x Achieved a 500% Higher Ticket Resolution Rate with Maven AGI
80%
of tickets resolved by Agent Maven™, almost always under three minutes
10x
more support tickets solved vs. prior AI agent
6x
improvement in AI agent resolution rate, with a NPS of +40, enhancing product-market fit
AI-Powered Support Glow Up: How K1x Achieved a 500% Higher Ticket Resolution Rate with Maven AGI
7/28/25
Supporting 1M Attendees, Zero New Hires: Mastermind’s Surge Support Solution
93%
of live chat questions answered by Agent Maven™
75%
reduction in response time with 60% more contacts
68%
of support page inquiries resolved autonomously
Supporting 1M Attendees, Zero New Hires: Mastermind’s Surge Support Solution
7/29/25
How Enumerate Delivers Top-Notch Support With a 91% Resolution Rate, Powered by Maven AGI
How Enumerate Delivers Top-Notch Support With a 91% Resolution Rate, Powered by Maven AGI
6/16/25
How Check Got to 85% Accuracy Rate With Maven AGI
How Check Got to 85% Accuracy Rate With Maven AGI
6/12/25
How Roo Reduced Its Ticket Volume by 50% With Maven AGI
50%
reduction in ticket volume
80%
of inquiries are answered autonomously via chat
How Roo Reduced Its Ticket Volume by 50% With Maven AGI
5/22/25
How Papaya Pay Autonomously Answers 90% of Customer Inquiries With Maven AGI
90%
inquiries answered autonomously via chat
70%
first contact resolution rate
50%
reduction in cost per ticket
How Papaya Pay Autonomously Answers 90% of Customer Inquiries With Maven AGI
8/20/24
How Rho is Revolutionizing Fintech Support with Maven AGI
95%
CSAT
12%
increase in monthly contacts
How Rho is Revolutionizing Fintech Support with Maven AGI
6/11/24
ClickUp's Transformation with Maven AGI: Elevating Customer Support and Team Efficiency
25%
increase in solves per hour
Reduced new support agent onboarding time
Improved proactive engagement capabilities
ClickUp's Transformation with Maven AGI: Elevating Customer Support and Team Efficiency
6/12/25
How Exclaimer Slashed Ticket Volume by 18% With Maven AGI
18%
reduction in ticket volume due to self-serve
15%
increase in autonomously answered inquiries via chat
10+
hours saved weekly on setup and maintenance
How Exclaimer Slashed Ticket Volume by 18% With Maven AGI
Customer Resources
All Customer Resources