All ChannelsOne AI across every surface

Positioning:
Customers expect seamless support whether they’re chatting, emailing, calling, or self-serving. Most systems treat channels as silos. Maven unifies them all, so your customers get consistent experiences and your team gets smarter with every interaction.

Explore Maven by Channel

• [Chat →]
  Resolve up to 93% of chat, SMS, and Slack inquiries instantly with conversational AI that asks smart follow-ups and takes real action.

• [Email →]
  Clear inbox backlogs with predictive triage and on-brand replies. Agents resolve more tickets per hour with AI-powered drafts and summaries.

• [Voice →]
  Handle live calls in any language with AI voice agents that manage interruptions, switch contexts, and resolve issues in real time.

• [Copilot →]
  Boost agent productivity with real-time summaries, translations, and suggested responses—natively inside Salesforce, Zendesk, HubSpot, and more.

• [Help Center →]
  Transform self-service with AI search and instant answers. Keep content fresh, reduce ticket volume, and give customers fast, accurate resolutions.

• [Messaging Platforms →]
  Deliver support in WhatsApp, Slack, Messenger, and more. All interactions stay unified, with seamless handoffs to agents when needed.

Why it matters

• Unified AI Brain: Learns once, improves everywhere.

• Consistent Experiences: Brand-aligned answers across every channel.

• Seamless Orchestration: Connects CRMs, ERPs, ticketing, and workflows.

• Immediate Value: Deploy in weeks, see ROI from day one.

Proof in Action

• Roo cut ticket volume by 50% with 80% of chats resolved by AI.

• Enumerate achieved 91% resolution, accelerating email response times.

• ClickUp boosted solves per hour by 25% with Copilot.

• Mastermind resolved 93% of chat inquiries with an AI-powered help center.

• Papaya Pay cut ticket cost by 50% while keeping experiences consistent across messaging channels.