Terms of Service
Last Updated: 01/24/2025
Thank you for visiting Maven, AGI, Inc. (“Maven AGI,” “Maven”, “we” or “us”) These Terms of Service (these “Terms”) govern your access to and use of the website located at www.mavenagi.com, any other related websites that Maven AGI operates (collectively, the “Website”).
Please read these Terms carefully because they contain provisions that affect your rights and obligations, including a disclaimer of warranties, limitation of liability, mandatory arbitration provision and a waiver of your right to participate in a class action. By using the Website, you accept and agree to be bound and abide by these Terms.
Please note that these Terms do not apply to your use of Maven’s proprietary software, related tools, and documentation, training manuals, user instruction, and similar materials (collectively, the “Application”). Unless otherwise agreed in writing, your use of access to the Application is governed by the Maven AGI Master Services Agreement, available here.
If you are entering into these Terms on behalf of an organization, you represent that you have the authority to bind such organization to these Terms, in which case the terms “you” or “your” shall refer to such organization. If you do not have any such authority to bind your organization, or if you do not agree with these Terms, you must not use the Website.
Changes to the Website
We may change or discontinue any aspect, service or feature of the Website at any time, including, but not limited to, content, availability, and equipment needed for access or use.
Your Eligibility to Use the Website
The Website is offered and available to users who are 18 years of age or older. By using the Website, you represent and warrant that you are 18 years of age or older and are otherwise capable of forming a legally binding contract with Maven AGI. If you do not meet these requirements, you must not access or use the Website.
If you access the Website from a location outside the U.S., you are responsible for compliance with the laws of that jurisdiction regarding online conduct. Maven AGI makes no claim that the Website or any portion thereof may be utilized, accessed or appropriate outside the U.S. You must not access or use the Website from a territory that is embargoed by the U.S. or from which it is otherwise illegal to access the Website.
Privacy
By using the Website, you consent to the Maven AGI Privacy Policy, which describes how we process personal data. If you live outside the U.S., by agreeing to these Terms you consent to the transfer and processing of your information in the U.S. in accordance with the Maven Data Processing Addendum, to the extent applicable.
Your Obligations
You agree that all information you provide to register with or use the Website or otherwise is correct, current and complete. To the extent that you provide any information, including but not limited to personal information or information related to any transaction or transaction party, through the Website, or access or seek access to any such information through the Website, you represent, warrant and covenant that (i) you are providing or accessing only your own information or the information of others that you are authorized to provide to third parties, and you have all required consents and permissions required to share such information; (ii) the use of such information by Maven AGI and its representatives and users will not infringe upon or misappropriate the intellectual property rights or otherwise violate the rights of any third parties, or violate any applicable law, rule or regulation; and (iii) you will not provide any information or otherwise use the Website in a manner that is harmful, fraudulent, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable, or that jeopardizes the security of your account in any way.
Third Party Links
The Website may link to various third-party websites. Such links are provided for your reference and convenience only. Maven AGI is not liable for the availability or accuracy of such third-party sites or the contents therein, and you assume all risk in using them. When you visit these third-party sites, they may place cookies and other tracking technologies on your computer and may have different rules for using or sharing any personal information you submit to them as compared to those practices disclosed in our Privacy Policy. We encourage you to read their privacy policies before submitting your personal information.
Website Access
You understand that Maven AGI provides the Website over the Internet and/or a mobile application, that such connections can be unpredictable, insecure, and unstable, and that Maven AGI cannot guarantee uninterrupted access to the Website. Maven AGI disclaims all liability in connection with any security incidents or breaches arising from or attributable to an Internet and/or data connection. You agree to waive any and all claims against Maven AGI in connection therewith.
We are constantly changing and improving our Website. We reserve the right to add or remove functionalities or features of the Website, and we may suspend or remove access to the Website altogether for any reason including, for example, if you do not comply with these Terms or if we are investigating suspected misconduct. You can stop using our Website at any time. We may also stop providing Website access to you, or add or create new limits to our Website or restrict your access to all or a part of the Website at any time. You agree that we will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period.
Ownership and Licenses
The Website, including all software, hardware and technology used to provide the Website, user interfaces, materials displayed or performed on the Website, such as text, graphics, articles, photographs, images, illustrations and the design, structure, sequence and “look and feel” of the Website, and all other intellectual property, including all trademarks, service marks, logos, or any other trade name, trademarks, service marks and other distinctive or proprietary brand features of Maven AGI, are (i) owned by Maven AGI, its licensors or other providers of such material; (ii) protected by U.S. and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws; (iii) intended solely for the personal, non-commercial use of our users; and (iv) may only be used in accordance with these Terms. Your use of the Website does not give you ownership of any intellectual property rights in our Website or any content on the Website. No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by Maven AGI. Any use of the Website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark and other laws.
Subject to your compliance with these Terms, Maven AGI grants you a revocable, non-transferable, non-exclusive, limited and non-assignable license to access and use the Website. Maven AGI reserves all other rights in the Website not expressly granted to you.
You grant Maven AGI a worldwide, limited, non-transferable, non-transferable, non-sublicensable, royalty-free license to use, copy, transmit, index, store, aggregate and display any user information or data uploaded to the Website (“User Data”). Maven AGI agrees to use such User Data in accordance with our Privacy Policy and, if applicable, our Data Processing Addendum.
Additionally, you grant Maven AGI a worldwide, unlimited, irrevocable, royalty-free, sub-licensable license to use or incorporate into the Website any suggestions, enhancement requests, recommendations or other feedback provided by Maven AGI relating to the operation of the Website, with no obligation to you.
User Content
The Website may contain comments sections, discussion forums, or other interactive features (“Interactive Areas”) in which you may post or upload user-generated content, comments, video, photos, messages, other materials or items (collectively, “User Content”). You are solely responsible for your use of any Interactive Areas and you use them at your own risk. Interactive Areas are available for individuals aged 18 years or older. By submitting User Content to an Interactive Area, you represent that you are 18 years of age or older.
By submitting User Content to the Website, you automatically grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide right and license to use, publish, reproduce, modify, adapt, edit, translate, create derivative works from, incorporate into other works, distribute, sublicense (through multiple tiers) and otherwise exploit such User Content (in whole or in part) in any form, media or technology now known or hereafter developed, without payment to you or to any third parties. Additionally, to the fullest extent permitted under applicable law, you waive your moral rights in the User Content and agree not to assert such rights against us. You further grant to us the right, but not the obligation, to pursue at law any person or entity that violates your or our rights in the User Content by a breach of these Terms.
You represent and warrant to us that you have the full legal right, power and authority to grant to us the license provided for herein, that you own or control the complete exhibition and other rights to the User Content you submitted for the purposes contemplated in this license and that neither the User Content nor the exercise of the rights granted herein shall violate these Terms, or infringe upon any rights, including the right of privacy or right of publicity, or constitute a libel or slander against, or violate any common law or any other right of, or cause injury to, any person or entity.
Website Acceptable Use Policy
You may use the Website only for lawful purposes and in accordance with these Terms. Without limiting the generality of the foregoing, you agree to use the Website in accordance with the provisions below:
You will only use the Website in accordance with the laws of your jurisdiction.
You will be respectful and considerate of other users and do your part to make Maven AGI a safe, supportive community for all users.
You may register for the Website using accurate and current information, and you will not impersonate or attempt to impersonate Maven AGI, a Maven AGI employee, another user or any other person or entity (including, without limitation, by using email addresses or user names associated with any of the foregoing).
You may not decompile, reverse engineer, or otherwise attempt to obtain the source code of any content on the Website.
You will independently verify the quality, relevance or accuracy of any information provided on the Website.
You will not use, store, copy, upload, display, post, reproduce, modify, translate, republish, distribute, broadcast, transmit, create derivative works from, display, license, sell or otherwise exploit any part of the Website or content on the Website in any form whatsoever other than as expressly permitted under these Terms.
You will not rent, lease, or otherwise permit third parties to use the Website or use the Website to provide Website to any third parties (e.g., as a service bureau).
You will not upload or provide for processing any information or materials that are illegal, defamatory, offensive, abusive, obscene, or that violate privacy or intellectual property rights.
You will not use contact information received through the Website for phishing, spamming and other unsolicited communications or data collection.
You will not use the Website in a manner intended to damage, disable, overburden or impair the Website or to disrupt or interfere with another’s use of the Website.
You will not attempt to circumvent, hack or disable any security or other technological features or measures of the Website or other user accounts, or attempt to probe, scan or test the vulnerability of the network to breach any security or authentication measures.
You will not use high volume, automated, or electronic means to access the Website(including without limitation robots, spiders or scripts).
You will not transmit malware, software viruses, Trojan horses, worms or any other malicious application to or through the Website.
You will not threaten, dox, or otherwise harass other users.
You will not act in a manner that violates these Terms.
You will comply with applicable local, state, national or international laws, statutes, ordinances, rules, regulations or ethical codes governing your jurisdiction.
You will notify us immediately of any content of or interaction with the Website that violates these Terms.
We have the right to: (i) take any action with respect to any user interactions with the Website that we deem necessary or appropriate in our sole discretion, including if we believe that such user interaction with the Website violates these Terms, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public or could create liability for Maven AGI; (ii) take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website; and (iii) terminate or suspend your access to all or part of the Website pursuant to these Terms.
Two Factor Authentication:
Through Maven AGI products, you may receive two-factor authentication (2FA) codes to help keep your account secure.
You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].
Carriers are not liable for delayed or undelivered messages
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages during login. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy.
Claims of Copyright Infringement
If you believe that your copyrighted work has been unlawfully copied and is accessible on the Website in a way that constitutes copyright infringement, please send a notice of copyright infringement to:
Maven AGI Inc.
Attn: Copyright Agent
67 South Bedford St 400W
Burlington, MA 01803
Phone: 1 (888)747-8471
Email: [email protected]
The notice should include:
Your full name and electronic or physical signature.
Your mailing address, phone number and email address (at which you can be contacted by us or the alleged infringer).
A statement that you are the owner, or are authorized to act on behalf of the owner, of the copyright that is allegedly infringed, and that the information in your notice is accurate.
A statement that you have a good faith belief that the disputed use of the copyrighted materials is not authorized by the copyright owner, its agent or bylaw, such as fair use.
A description of the copyrighted work(s) that you claim has been infringed.
A description of the location of the copyrighted materials on the Website.
Electronic Delivery Statement and Your Consent
You agree to receive legal notices and other information concerning Maven AGI or the Website electronically, including notice to any email address that you may provide.
Term and Termination; Survival
These Terms will remain in effect until terminated by you or Maven AGI. You may terminate these Terms at any time by ceasing to use the Website. We reserve the right to terminate or change the Website or your access to the Website, without notice, at any time and for any reason, including your violation of these Terms or for business reasons.
Any provisions of this Agreement that by their nature should survive termination will survive, including but not limited to the provisions related to Ownership and Licenses, User Content, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution and Arbitration, and General Provisions.
You agree that Maven AGI may, for any reason and without notice to you, immediately terminate or otherwise restrict your access to the Website. Maven AGI has no obligation to maintain, store, or transfer your information or data that you have posted on or uploaded to the Website.
DISCLAIMER OF WARRANTIES
THE WEBSITE AND ANY ASSOCIATED FEATURES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. MAVEN AGI MAKES NO REPRESENTATION OR WARRANTY WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE OR ANY ASSOCIATED FEATURES. WITHOUT LIMITING THE FOREGOING, MAVEN AGI DOES NOT WARRANT AND SPECIFICALLY DISCLAIMS THAT THE WEBSITE AND ANY ASSOCIATED FEATURES WILL BE ACCURATE, RELIABLE, ERROR-FREE, UPDATED OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. MAVEN AGI HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, IN NO EVENT SHALL MAVEN AGI, ITS AFFILIAITES, AND EACH OF ITS AND THEIR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS (“MAVEN ENTITIES”) BE LIABLE TO YOU FOR ANY PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER AND/OR DEVICE OR TECHNOLOGY FAILURE OR MALFUNCTION OR FOR ANY FORM OF DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES BASED ON ANY CAUSES OF ACTION ARISING OUT OF USE OF THE WEBSITE OR ANY ALLEGED FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, OR DELAY IN SERVICE, OPERATION, OR TRANSMISSION OF THE WEBSITE, OR ANY ALLEGED COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OF PROPERTY, AND/OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF OR POSTING OF ANY RECORD, CONTENT, OR TECHNOLOGY, PERTAINING TO OR ON THE WEBSITE. YOU AGREE THAT THIS LIMITATION OF LIABILITY APPLIES WHETHER SUCH ALLEGATIONS ARE FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR FALL UNDER ANY OTHER CAUSE OF ACTION, REGARDLESS OF THE BASIS UPON WHICH LIABILITY IS CLAIMED AND EVEN IF THE MAVEN AGI OR FUTURE PARENT OR AFFILIATED COMPANIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU ALSO SPECIFICALLY ACKNOWLEDGE THAT THE MAVEN AGI OR FUTURE PARENT OR AFFILIATED COMPANIES ARE NOT LIABLE FOR ANY ACTUAL OR ALLEGED DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OF THE WEBSITE OR ANY OTHER THIRD PARTIES. IF APPLICABLE LAW DOES NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO APPLY TO YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. IN ANY EVENT, THE TOTAL AGGREGATE LIABILITY OF THE MAVEN ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITES SHALL NOT EXCEED TEN DOLLARS ($10).
Indemnification
You agree to defend, indemnify and hold harmless the Maven Entities from and against all claims, liabilities, damages, losses and expenses, including attorneys’ fees, arising from or related to (A) your use of the Website, (B) your violation of these Terms. The Maven Entities reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this section. In such event, you shall provide the Maven Entities with such cooperation as is reasonably requested.
Dispute Resolution and Arbitration
Informal Resolution
Before filing a claim, you agree to try to resolve the dispute informally by contacting us at [email protected]. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 15 days, you or Maven AGI may proceed with filing a formal claim.
Arbitration and Opt-Out Procedure
ANY DISPUTE ARISING FROM THIS AGREEMENT WILL BE RESOLVED THROUGH BINDING ARBITRATION, RATHER THAN IN COURT, EXCEPT THAT YOU MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF YOUR CLAIMS QUALIFY. YOU HAVE THE RIGHT TO OPT OUT OF THE ARBITRATION AND CLASS ACTION WAIVER PROVISIONS SET FORTH ABOVE. TO OPT OUT, YOU MUST NOTIFY US IN WRITING WITHIN 30 DAYS OF THE DATE THAT YOU FIRST BECAME SUBJECT TO THIS ARBITRATION PROVISION. YOUR NOTICE MUST INCLUDE YOUR NAME, ADDRESS, AND A CLEAR STATEMENT THAT YOU WISH TO OPT OUT OF THE ARBITRATION PROVISION. YOU MUST SEND YOUR OPT-OUT NOTICE TO [email protected].
Arbitration Procedures
The arbitration will be conducted by the American Arbitration Association (AAA) under its rules for consumer-related disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. Arbitration shall take place in Boston, Massachusetts.
Class Action Waiver
YOU AND MAVEN AGI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Changes
If we make any changes to this Dispute Resolution section, the changes will not apply to any disputes for which we have already received written notice.
Time Limitation
Any cause of action or claim you may have arising out of or relating to these Terms or the Website must be commenced within one (1) year after the cause of action accrues, otherwise, such cause of action is permanently barred.
Modification of Terms
These Terms, or any part thereof, may be modified by us, including the addition or removal of terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. You are responsible for regularly reviewing these Terms to stay informed of any updates. Your use of the Website after such posting shall be deemed to constitute acceptance by you of such modifications, additions or deletions.
General Provisions
These Terms shall constitute the entire agreement between you and Maven AGI with respect to the subject matter herein. If any part of these Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. You may not assign these Terms without Maven AGI’s prior written approval. Maven AGI may assign these Terms without your consent to: (i) a subsidiary or affiliate; (ii) an acquirer of Maven AGI’s business or assets; or (iii) a successor by merger. Any purported assignment in violation of this section shall be void. No joint venture, partnership, employment, or agency relationship exists between you and Maven AGI as a result of these Terms or your use of the Website. Our failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Maven AGI in writing. You agree that the laws of the Commonwealth of Massachusetts and U.S. federal law govern these Terms, your use of the Website, and any claim or dispute that you may have against Maven AGI, without regard to the conflict of laws rules of Massachusetts. You consent to the personal and exclusive jurisdiction of the federal and state courts of the Commonwealth of Massachusetts. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
Contact
Unless otherwise indicated in these Terms, all feedback, comments, requests for technical support and other communications relating to the Website should be directed to us at [email protected].