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Maven offers solutions across the entire customer support workflow
Maven acts as a seamless extension of your brand, scaling your customer support and service efforts. Automatically answer customer questions, elevate your top support reps, and easily report on CX insights to consistently deliver exceptional customer service.
Ticket deflection
Empower customers to easily find what they need and quickly realize product value with Smart Help Center and advanced, conversational AI chat Agents.
Agent Assist
When an issue gets escalated, empower human agents to deliver the best service through AI Agent Assistant natively integrated into Zendesk, Salesforce, HubSpot, and most CRM or support tools.
Reporting
Easily digest insights that proactively analyze interactions , addressing issues before escalation to ensure optimization at every level.
"Maven AGI autonomously handles 90% of incoming queries... allowing our support agents to focus on strategic initiatives, enhancing operational efficiency and customer satisfaction"
Rahul Todkar, Head of Data and AI at Tripadvisor
Universal language support
Service customers in their native language with seamless translation abilities.
Easy to train
No complex decision trees. Maven AGI integrates directly into your knowledge - structured or unstructured. Utilize our intuitive training inbox for a dependable feedback loop that continuously enhances model accuracy and performance.
Branding customization
Customize your user interface to seamlessly reflect your brand's visual identity.
Brand voice personalization
Define the tone and ensure every interaction embodies your brand’s unique voice and personality.
Enterprise grade security and integrations
Integrations
Maven goes beyond answering questions to deliver frictionless personalized user experiences and in-platform actions at scale.