Your support team is sitting on untapped savings
Companies using Maven AGI for Customer Support save an average of $500K+ annually while improving customer satisfaction by 40%. See your potential in under 60 seconds.
THE PROBLEM
Growing ticket volume.
Frozen headcount budgets.
Support leaders are caught in an impossible squeeze. Volume climbs 30% a year. The board says no to new hires. And your best agents are burning out on password resets.
L1 tickets consume
your best agents
your best agents
Your experienced agents spend 60%+ of their day on repetitive queries that could be resolved automatically — leaving complex cases under-served.
Chatbots deflect, but don't resolve
Legacy bots frustrate customers with dead-end flows. The ticket comes back anyway — now angrier — costing you twice as much to close.
Cost-per-ticket keeps climbing
Wages up. Tools up. Attrition up. Every year your per-ticket economics get worse while your efficiency metrics stay flat. Something has to give.
FEATURE COMPARISON
AI that closes tickets.
Not just deflects them.
Agentic resolution, end-to-end
Maven understands intent, accesses your systems, and closes tickets autonomously — not just suggests answers for an agent to retype.
Live in under a week
Plugs into Zendesk, Salesforce, Intercom, Freshdesk, and your internal tools. No rip-and-replace. Dedicated implementation team included.
Accuracy compounds over time
Maven learns from every ticket, agent correction, and product update — so deflection rates improve month over month, automatically.
Graceful escalation with full context
When Maven escalates, agents receive a pre-filled brief — customer history, attempted resolutions, confidence score. No starting from zero.
Typical Maven AGI outcomes
90%
Avg. ticket resolution rate
6 wks
To implement, test and go live
10x
Faster resolution time
4.8
CSAT on AI-resolved tickets
WHY MAVEN AGI
Not a chatbot. Not a copilot.
An AI agent that works.
Built for enterprise support teams who need real deflection, not demo magic.
Agentic, not scripted
Maven reasons through multi-step requests, takes actions in your tools, and adapts to edge cases — no decision trees to maintain.
Enterprise-grade security
SOC 2 Type II certified. Your data never trains foundation models. Roles and permissions honored in every action Maven takes.
Learns your product, not generic FAQs
Maven reasons through multi-step requests, takes actions in your tools, and adapts to edge cases — no decision trees to maintain.
Transparent ROI from day one
Real-time dashboard tracks every deflection, escalation, and cost saved. No vanity metrics — just the numbers that matter.
Augments agents, doesn't replace them
Maven drafts responses, pre-fills context, and handles follow-ups so your team focuses on work that requires human judgment.
White-glove onboarding
A dedicated implementation team — not a self-serve setup guide — gets you to measurable deflection within the first week.
SOCIAL PROOF
+25%
More resolutions/hour
Copilot
embedded natively in ticketing
"
When looking at AI solutions, we needed to be seamless while adding value. A lot of competitors require someone to do the legwork; the same level of involvement per ticket. Maven is right in our ticketing system and is the first thing reps look at now when opening a ticket.
David Doyale
Head of Customer Support
90%
inquiries answered autonomously
50%
lower cost per ticket
"
“Customer support is often a tradeoff between quality, speed, and cost. But with Maven, we don’t have to compromise. We can give our customers the very best support while keeping our team lean.”
Jeff Ho
VP Operations
20%
support inquiries answered autonomously
85%
accuracy rate
"
“Payroll support is such a sensitive space, and Maven’s ability to learn it has been huge. Their AI chat agent has become an important payroll resource for our customers.”
Jim kohl
Head of Service Delivery
50%
Reduction in ticket volume
80%
inquiries answered autonomously via chat
"
“Maven makes it easy to meet our customers where they are as we grow.”
Tara clark
Senior Client Support Manager
80%
inquiries answered autonomously
4x
faster live support for technical questions due to lower ticket volume
"
“We knew that we could do better than our legacy chatbot solution. Maven’s cutting-edge platform transformed our customer support experience overnight.”
George Sullivan
Senior Director of Customer Support
72%
inquiry resolution rate
25%
inquiries fully deflected away from the support team
"
“If you’re a CX leader looking to scale responsibly, you can’t go wrong with Agent Maven™. The chat persona is so much more than an efficiency lever; it’s the centerpiece of all our post-sales communications.”
Alex Turkovic
Senior Director of Customer Support
+25%
More resolutions/hour
Copilot
embedded natively in ticketing
"
When looking at AI solutions, we needed to be seamless while adding value. A lot of competitors require someone to do the legwork; the same level of involvement per ticket. Maven is right in our ticketing system and is the first thing reps look at now when opening a ticket.
David Doyale
Head of Customer Support
90%
inquiries answered autonomously
50%
lower cost per ticket
"
“Customer support is often a tradeoff between quality, speed, and cost. But with Maven, we don’t have to compromise. We can give our customers the very best support while keeping our team lean.”
Jeff Ho
VP Operations
20%
support inquiries answered autonomously
85%
accuracy rate
"
“Payroll support is such a sensitive space, and Maven’s ability to learn it has been huge. Their AI chat agent has become an important payroll resource for our customers.”
Jim kohl
Head of Service Delivery
50%
Reduction in ticket volume
80%
inquiries answered autonomously via chat
"
“Maven makes it easy to meet our customers where they are as we grow.”
Tara clark
Senior Client Support Manager
80%
inquiries answered autonomously
4x
faster live support for technical questions due to lower ticket volume
"
“We knew that we could do better than our legacy chatbot solution. Maven’s cutting-edge platform transformed our customer support experience overnight.”
George Sullivan
Senior Director of Customer Support
72%
inquiry resolution rate
25%
inquiries fully deflected away from the support team
"
“If you’re a CX leader looking to scale responsibly, you can’t go wrong with Agent Maven™. The chat persona is so much more than an efficiency lever; it’s the centerpiece of all our post-sales communications.”
Alex Turkovic
Senior Director of Customer Support