Customer support is often a tradeoff between quality, speed, and cost. But with Maven, we don’t have to compromise. We can give our customers the very best support while keeping our team lean.

With Maven's attribution for knowledge and actions, we no longer have to guess how an answer was constructed.This feature has been especially valuable in building internal confidence and accelerating AI adoption across our organization and with our customers.

Maven AGI autonomously handles 90% of incoming queries allowing our support agents to focus on strategic initiatives, enhancing operational efficiency and customer satisfaction.

I initially thought the main benefit would be efficiency—fewer associates, faster ticket resolution. And while that happened, the overall impact was much bigger. The quality of our tickets improved significantly.

Just one week into the trial, rep solves per hour increased 25%. With increased efficiency on reactive operational support, we can invest more heavily in the proactive retention dollar activities.

Maven AGI is harnessing artificial intelligence to deliver outcome-driven agents that deeply understand customers, resolve complex issues, and take real-time actions on their behalf. We are thrilled to invest in Maven AGI to accelerate the development and adoption of Agentic AI innovations in the market.

We’re thrilled to partner with Maven AGI to integrate Cartesia’s voice AI platform into their ecosystem. Together, we’re setting the stage for truly impactful customer interactions at scale.

Maven’s ability to give our customers highly curated answers 24/7 is absolutely huge for us. Now, they get better, faster support, and our team has time back for high-touch tickets.

When we put Maven’s AI agents head-to-head with the top players in the space, the tool consistently delivered the most human-like and effective customer experiences while resolving issues faster. Our internal CSAT assessment showed them to be 15%+ better than everyone else.

Maven AGI is an exciting example of how our Realtime API can support powerful speech-to-speech use cases. We’re eager to support the team as they transform customer experiences and deliver personalized resolutions at scale.

Maven AGI is the first to bring voice-to-voice technology into full production for enterprise use. They’ve pioneered fast, natural voice automation that performs reliably in real-world environments like restaurants, airports, and moving vehicles.

Training our old chatbot to respond to different support scenarios took hundreds of hours. Maven learned the answers from the moment it integrated with our systems.

Customers expect quick, seamless support without long wait times or complex decision trees. By integrating our natural and expressive voice models with Maven AGI’s agentic AI platform, we’re enabling enterprises to offer phone support as seamless, trustworthy, and efficient as live chat.

Maven AGI is tackling one of the fastest-growing markets globally. Their leadership’s hands-on understanding of scaling impactful solutions positions them to transform how businesses engage with customers.

Maven handles complex, sensitive support questions with the warmth and clarity our customers rely on. As we look to the future, integrating voice AI is the next natural step… We’re thrilled to work with Maven to make this a reality!

We invest in startups that are disrupting large categories at scale. Maven's platform is uniquely designed to handle the complex workflows and scale of huge corporations, like SE Ventures' LP, Schneider Electric.